{"product_id":"who-does-what-by-how-much-a-practical-guide-to-customer-centric-okrs-paperback","title":"Who Does What By How Much?: A Practical Guide to Customer-Centric OKRs - Paperback","description":"\u003cp\u003eby \u003cb\u003eJosh Seiden\u003c\/b\u003e (Author), \u003cb\u003eJeff Gothelf\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eWho Does What by How Much?\u003c\/p\u003e\u003cp\u003e\u003cb\u003eThe authors of \u003c\/b\u003e\u003cb\u003e\u003ci\u003eLean UX\u003c\/i\u003e\u003c\/b\u003e\u003cb\u003e and \u003c\/b\u003e\u003cb\u003e\u003ci\u003eSense and Respond\u003c\/i\u003e\u003c\/b\u003e\u003cb\u003e return with this deeply practical guide to Objectives and Key Results. \u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eOKRs are a simple but powerful goal-setting framework used by leading companies in every industry imaginable. This book will help you learn how to succeed with OKRs by using them to put your customers at the center of everything you do.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eEvery team and organization wants to improve. OKRs help you get better, because they help your teams focus on the right work. Too many companies waste time, money, and energy working on the\u003ci\u003e wrong things\u003c\/i\u003e. Why? We lose track of what our customers want and need.\u003c\/p\u003e\u003cp\u003eEveryone has a customer. (Yes, everyone-that includes you.) We all\u003ci\u003e \u003c\/i\u003emake something in our work, and we make it for other people. Those \u003ci\u003eother\u003c\/i\u003e people are our customers-though you may call them patients, students, constituents, or even coworkers. Our success depends on how those customers respond to what we make-and they'll only respond positively if we deliver something that's valuable to them. So, to succeed, we must figure out \u003cb\u003ewho \u003c\/b\u003eour customers are, \u003cb\u003ewhat customer responses drive value\u003c\/b\u003e, and \u003cb\u003ehow (and how much) to change our customers' behavior \u003c\/b\u003eto achieve better results.\u003c\/p\u003e\u003cp\u003eObjectives and Key Results help organizations do all of this by focusing teams' goals on the question, \"Who does what by how much?\"\u003c\/p\u003e\u003cp\u003eHowever, using OKRs isn't just about writing goals in a new way. It requires changing the way you work, the way you think about your work, and the way you plan the work you'll do in the future.\u003c\/p\u003eIn \u003ci\u003eWho Does What by How Much?\u003c\/i\u003e\u003cb\u003e \u003c\/b\u003ecoauthors and OKR experts Jeff Gothelf and Josh Seiden provide a clear, how-to guide for employees in all industries to learn how to put customers front and center, so you can get to work on the right things, navigate uncertainty and achieve greater success.\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 280\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.59 x 9 x 6 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e May 31, 2024\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42697281110112,"sku":"9781732818446","price":33.73,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0598\/1922\/9280\/files\/6e2e757d723e49f48e3af08e81ecf620.webp?v=1775831080","url":"https:\/\/bijoucc.myshopify.com\/products\/who-does-what-by-how-much-a-practical-guide-to-customer-centric-okrs-paperback","provider":"CARIBBEAN CONNECT","version":"1.0","type":"link"}